Frequently Asked Questions
Everything you need to know about bringing Nordic comfort to your home.
What is the typical shipping time for furniture orders?
Most in-stock items are processed within 2-3 business days. Delivery times vary by location, typically arriving within 7-14 business days for large furniture pieces via our specialized white-glove delivery service.
Do you offer international shipping?
Currently, we ship to the contiguous United States and Canada. For inquiries regarding shipping to Alaska, Hawaii, or international destinations, please contact our logistics team for a custom quote.
What is your return policy for home decor and furniture?
We offer a 30-day return policy for most items in their original packaging. Please note that a 15% restocking fee may apply to large furniture returns, and original shipping fees are non-refundable.
Are your wood products sustainably sourced?
Yes, sustainability is at the core of Scandinavian design. We partner with manufacturers who utilize FSC-certified timber and eco-friendly finishes to ensure minimal environmental impact.
Do you provide assembly services?
We offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat-rate fee.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For large freight items, the courier will call you directly to schedule a specific delivery window.