Returns & Exchanges
At Scandinavian Designs, we stand behind the quality of our craftsmanship and want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you may return it within 30 days of delivery for a refund or exchange.
Initiate Your Request
Contact our customer service team or visit your local showroom with your original order number and receipt to start the return process.
Prepare for Pickup or Shipment
Ensure all items are in original, unassembled condition and packed in their original protective packaging to prevent damage during transit.
Quality Inspection
Once the item reaches our distribution center, our specialists will perform a thorough inspection to verify the product's condition.
Receive Your Refund
After approval, your refund will be processed to the original payment method, minus any applicable restocking or return shipping fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing